Help

 The Log in to Hijolly page allows users to log in. It also links non-registered users to a page where they can register. Last, it provides a way for users to recover lost or forgotten passwords and usernames. 

Logging In unlocks some functionality on Hijolly that is unavailable to non-logged in users. Logging in allows users to get personalized recommendations from Hijolly's recommendation system. Logging in also allows users to upload and publish videos, and rate and comment on videos. 

Register with Hijolly

To Register with Hijolly:

1. By clicking Register the Create a new Hijolly Account page displays.

 2. Enter a Username: This will be the name displayed on your profile and cannot be changed. Your Username will also be required for logging into Hijolly.

5. Confirm Password: Confirm your password.

6. Country: Enter your country.

 7. Zip/ Post Code: Enter your Zip or Post Code. A correct Zip Code format is required if your country is United States. (Hidden in your public profile, by default)

8. Gender

9. Birth Day: tell us and your friends what day to celebrate your birthday!

 10. Birth Year: we require this field because you cannot register if you are under 14 years old. (Hidden in your public profile, by default)

 11. Register button: Click the register button once you have completed all of the fields on the Create a new Hijolly Account page. 

Home & Browse

To view videos:

2. The Home page also features other videos and channels on the Hijolly site.

4. Click the title of any video to view that video's page. From there, you can send the video to a friend, save the video to favorites, embed the video, rate the video, message the publisher, add to any of your channels (link to creating channels), flag the video, view the video screen captures and much more as described: 

Share Video:

Email the video to your friends by entering the email address or clicking from your list of Hijolly friends, then type a message and click Send Video.
If emailing to more than one friend, separate the email addresses by a comma. 

Save to Favorites:

Add this video to your list of favorites by clicking Save to Favorites.
To view your favorite videos, click your username at the top of the screen and navigate to your favorites, or go directly to My Favorites.
o Embed This Video/Video URL (Permalink)
Want to show the video on your website, MySpace or blog?
Just copy and paste the embeddable video preview html on your site.
Or, if you just want to link to your video, use the Video URL (Permalink). 

Friends:

Share videos with your friends! Invite them to join Hijolly!To invite your friends to join Hijolly:
Select Invite Friends from your Welcome Page. The Invite Friends page displays. 

My Videos

Uploading a new video:

Uploading a video is a three step process. The upload screens walk you through the process of choosing a file, entering metadata, and providing some optional data.
You may also want to review our list of the formats and codecs we support, and our suggestions for how to maximize the quality of the presentation of your video on our site.
If you have multiple videos to upload, you can upload via an RSS feed. Click here for more information about that process. 

Step 1:

Choose the file to upload, either from your local computer, or from a URL. Note that By clicking Continue, you are agreeing to the Terms of Use and Acceptable Use policies.
The progress of the upload is displayed as you progress from step to step. If you close your web browser, or navigate away from this sequence before the upload process is completed, your upload will be cancelled.

Step 2:

1. Enter a title for your video.

2. Enter a description for your video. The more detail you enter about your video, the more likely the Hijolly community is to find and watch your video.

3. Select a category appropriate for your video.

The categories are:
o Sports
o Humor
o Arts & Animation
o Autos & Vehicles
o Hobbies & Interests
o Education & Instructional
o Trailers
o Fights
o Video Blogs
o News
o Music
o College
o Stupid Video
o Funny
o Personal Videos
o Breaking News
o Politics
o Military & War
o TV Commercials
o Cool
o Weird Videos
o Travel & Places
o Sexy
o Pets & Animals

4. Indicate whether your video is suitable for all audiences or whether it contains inappropriate language, violences, or adult situations.

5. To continue to step three, click Continue. The upload progress bar continues to display as long as the upload process continues. To exit without uploading the video, click Cancel.

Step 3:

Your web upload did not complete successfully. The reason this could have happened include, leaving the upload page before the upload completes, losing your connection for very large files or other network problems. You can return to step two of the upload process and try again, or try using the Hijolly client for publishing larger files.

• Processing Video
Your video is being processed by the Hijolly system before publishing.

This includes creating the web preview, generating screen captures and other processes. Typically this process will take less than 30 minutes, although high volumes could slow the process slightly.
• Error - File Not Recognized
Hijolly does not recognize the file uploaded as a valid video file supported by our system.

Hijolly supports a wide range of formats and by a wide range of encoding programs. However, at times our system cannot identify the video or audio encoding used and rejects the video.

If you have received this error, please verify that your video is encoded in a supported format. If your video is in one of these formats, contact our support team for assistance.
• Error - Player Upload Failed
A video uploaded from the Hijolly client software was not able to be successfully uploaded.

Causes of this could be turning off your computer, disconnecting from the internet or uninstalling Hijolly before the upload was complete or deleting the file before it was completely uploaded. This error should not occur for videos uploaded from the web upload form.